The District generates statements based upon the water usage reported from Illinois American Water. Most customers receive a statement every other month, usually within two weeks of when the water bill is generated. The District's ordinance requires that UCSD bill the property owner; the tenant cannot be billed. If you are not the owner of the property, please contact the Billing Department at 217-367-3409 Option 2.
Rates (as of January 1, 2015)
|City of Champaign||0.827397*|
|City of Urbana||1.019041|
|Village of Savoy||0.74*|
|Village of Bondville||0.71|
|Sewer Benefit Charge||0.71|
|EFT & Email Bill Charge||1.00|
*Above charges are based on per 100 cubic ft.
Common questions about your bill can be answered by viewing our sample bill:
Customers may prepay their account at any time. When the account has a zero or credit balance a statement is not printed or mailed. No billing charge is assessed until a statement is printed. A statement will print when a balance is due.
EFT – We offer an electronic funds transfer in which your payment will be deducted automatically from your bank account. You will receive your bill in the same manner that you currently do. The amount of the bill will be deducted from your account on the due date. With this option you currently receive a discounted bill charge. For an EFT enrollment form please click here.
Online - Visit www.u-csd.com. You must have your account number to complete this payment transaction. There is a convenience fee for using this method. Click here to pay your bill now.
*VISA, MasterCard, American Express and Discover and e-check payments are accepted.
Telephone - call 217-421-7322. You will need your account number to complete this payment transaction. There is a convenience fee for using this method.
*This method accepts VISA, MasterCard, American Express, Discover and e-check.
Online and telephone payments will be posted to your account when confirmation of funds is available. Please allow at least a minimum of 2 business days for processing.
Mail your payment to:
P.O. Box 669
Urbana, IL 61803-0699
Pay in person – 1100 E. University Ave, Urbana